HCA 610 Module 2 DQ 1

HCA 610 Module 2 DQ 1


The purpose of this response is to compare and contrast two methods of assessing health care organizations’ operational needs and explain how they differ based upon a particular health care setting.

Discuss two methods of assessing a health care organization’s operational needs and explain how they differ based upon a health care setting such as an emergency room, pediatric unit, or similar. Be sure to justify your position and look at the ability to deliver patients, assist professionals, and keep costs down.

The overall goal regarding the utilization and flow of external resources is a key aspect when assessing health care organizations’ operational needs. Each health care setting has different ways to assess its operational needs whether it be an inpatient hospital or outpatient clinic setting which could be a private practice or federally funded health center. The effectiveness of each health care facility can be measured by multiple methods such as conducting surveys, collecting data, and performing quality improvement processes.

In this module, we compared the qualitative and quantitative approaches to assessment of operational needs. Both approaches have critical implications for health care settings. The qualitative approach can be used to identify the formative issues and recommendations of an organization that have a direct impact on its current operations. The quantitative approach, on the other hand, refers to the quantitative dimensions of an organization. It is useful in determining issues that influence an organization’s ability to scale up or down to meet demand. In health care setting, these two methods are complementary given that they are used in assessing different aspects of health care organizations.

Both personnel needs analysis and skill and competency assessment are valuable tools for assessing the operational needs of a health care organization. They differ in their purpose, focus, and method of application. Personnel needs analysis is done to determine what and how many staff are needed to provide services most efficiently. Skill of competency assessments are completed while working with staff members to improve their skills and develop a plan for them to achieve certain goals.

The approach used to consistently identify the nature and severity of problems or shortfalls in healthcare systems including hospital operations, public health care, etc. can vary greatly depending on the health care setting. For example, an empirical approach is most practical for studying organizations like hospitals, where the focus is on service delivery processes and system improvements that can be made to optimize efficiency while improving patient care. On the other hand, a critical theoretical approach would be more useful for organizations like government agencies whose main concern is policy making based on formal goals of a country’s national health system and how that guidelines are followed.

Health care organizations are a vital part of our societies. Hospitals, medical centers and nursing homes provide care for the sick as well as for those who no longer have the ability to take full care of themselves. These facilities also need qualified personnel who are trained in doing their work and taking care of the patients who come to them for assistance. This means that these facilities will have many different needs that must be met before they can give all or even most of the treatment, therapy or assistance.

In today’s rapidly changing and highly competitive marketplace, healthcare organizations must be responsive if they are to meet the needs of patients, providers and staff. Building a responsive organization requires an understanding of key concepts in organizational change and development. These include understanding individual, team and organizational dynamics. An open and collaborative culture is essential for your organization to achieve its goals, embrace change, improve quality and safety, focus on continuous improvement and enhance its financial performance.

How do you know what had worked and what has not? The wrong metrics can misdirect your goals, plan, or staff. You need to accurately collect valid data to have the information needed to make the right choices for your organization.

Our health care is designed as an open-ended system of services. There are no direct financial incentives or rewards for hospitals, clinicians, or insurers that provide most efficient high value care to their patients.





Compare and contrast at least two methods of assessing health care organizations’ operational needs and explain how they differ based upon a particular health care setting.

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